Typical Programme for the Day
Date:
A mutually convenient date
Time: 09:15 - 17:00
Location: A meeting room in your offices
Workshop Programme
09:15-09:20 Introduction and Objectives
09:20-10:30 Introduction to Business Process Management
10:30-11:00 Establishing the Organizational Context
11:00-13:00 Group exercise
- Identifying High Level Business Processes
- decomposing one of the high level processes
- identifying process owners and process performance measures / targets
- ideas for process improvement
13:00-13:30 Lunch
13:30-14:00 Introduction to process mapping
14:00-16:00 Synthesis of the group exercise
- Model 1 - 3 processes
- browsing through the created model
- Identify processes for further development
16:00-16:30 Agreeing on the next steps
- Project Plan draft
16:30-17:00 Discussion, questions..
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